EXPERIENCE

Senior User Experience Consultant - Aquilent (Contractor @ USPS); 2012 - 2014

• Provided design feedback and recommendations based on client reviews and reports
• Participated and contributed in design reviews understanding client's goals and objectives
• Designed and coded user interface wireframes and prototypes
• Designed promotional products to be sold at The Postal Store

Lead Graphic & Web Designer - Aquent (Contractor @ USPS); 2008 - 2012

• Created banner ads and Section 508 compliant promotional webpages
• Designed material for web or print to promote specific products
• Created product images for display online and in print for The Postal Store
• Maintained a collection of assets and data to support team efforts
• Performed content management and content migration as needed

Graphic Designer - USA Sports Promotions; 2006 - 2007

• Created printed ads and t-shirts to promote NPC Southern States Events
• Designed contest entry forms, fliers, posters, and program magazines

Intern Graphic Designer - Campus Marketing Specialists; 2006

• Illustrated artwork to be printed on promotional products

Web Content Editor - TigerDirect.com; 2005

• Updated information on existing product webpages
• Created webpages to include new product content and images
• Designed image callouts for certain products
• Developed PDF files to be linked to specific product pages

Client Support Representative - Blackboard Inc.; 2003 - 2005

• Troubleshoot HTML and Course Cartridges issues
• Arranged the set up and maintenance of FTP accounts
• Provided guidance on the installation of the Blackboard software

Tech Support Representative - Impact Innovations Group; 2001 - 2002

• Provided technical assistance to users of services at www.usps.gov
• Collaborated creating manuals, reports, and presentations
• Assisted clients in the integration of APIs into their websites
• Reviewed XML canned tests results and connection logs